Last Updated: August 30, 2025

At Sanjivani Aushadhi, we aim to deliver your Ayurvedic and herbal products quickly, safely, and in the best condition. This Shipping Policy outlines how we process and deliver your orders.

1. Order Processing Time

• Orders are usually processed within 1–2 business days after successful payment.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During festive seasons, sales, or unforeseen circumstances, order processing may take slightly longer.

2. Shipping Methods & Delivery Time

• We deliver across India using trusted courier partners.

• Estimated delivery time is 3–7 business days depending on your location.

• Customers in remote or rural areas may experience slightly longer delivery times.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you confirm the order.

• We may offer free shipping promotions on selected products or minimum order value, as mentioned on our website.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID and link via email/SMS to monitor the delivery status.

• You can also track your order through our “My Account” section on the website.

5. Delivery Terms

• Delivery will be made to the shipping address provided by you at the time of order.

• Please ensure the correct address and contact details are entered, as we are not responsible for failed deliveries due to incorrect or incomplete information.

• If the courier is unable to deliver after multiple attempts, the product may be returned to us, and additional re-shipping charges may apply.

6. Delays in Shipping

• While we strive for timely delivery, delays may occur due to natural calamities, strikes, government restrictions, courier partner issues, or other unforeseen events.

• In such cases, we will keep you informed and work to resolve the issue promptly.

7. International Shipping

• Currently, we do not offer international shipping. Orders are processed and delivered only within India.

8. Damaged or Missing Items

• If your package is tampered with, damaged, or items are missing, please contact us within 48 hours of delivery with photos/videos as proof.

• We will arrange for a replacement or refund as per our Return & Refund Policy.

9. Contact Us

For any queries related to shipping or delivery, please contact:

Sanjivani Aushadhi
Email: shifasanjeevani@gmail.com
Phone: 7974050670
Address: Runija District, Ujjain, Madhya Pradesh – Pin 456776